Welcome to FirstKiss.com!
We’re so happy to have you here. These terms and conditions outline the rules and guidelines for using First Kiss, your go-to destination for Boche’s baby wear. We’re absolutely delighted to welcome you to First Kiss—your cozy corner for the cutest baby wear from Boche. 💕 These terms and conditions are just here to help make things clear and smooth for everyone.Every time you shop with us, rest assured—you’ll enjoy all the offers and perks available with your purchase, no strings attached. And when your little package arrives at your door, think of it as a gift from us to you—lovingly packed with care and wrapped in joy, to make sure it reaches you safely and beautifully. Because at First Kiss, every delivery is a little moment of magic. 🎁✨
By continuing to browse or shop on FirstKiss.com, we assume you're okay with and accept these terms. If you don’t agree with any part of them, we kindly ask that you refrain from using our website.
🍪 Cookies
To give you the best experience possible, we use cookies! By using FirstKiss.com, you agree to our use of cookies in line with our Privacy Policy.
Cookies help us remember your preferences and make your shopping smoother every time you visit. Some of our partners (like advertisers or affiliates) may also use cookies to enhance your experience.
📄 License
Unless otherwise stated, all content on FirstKiss.com—like images, text, and graphics—is owned by First Kiss (Boche’s Baby Wear) and/or its licensors. All rights are reserved. Please don’t copy, republish, or reuse our content without written permission.
💬 User Comments & Community Guidelines
At First Kiss, we love hearing from you! Parts of our website offer a space where you can share your thoughts, reviews, and experiences with our community.
Please note that the comments shared on the site are the personal opinions of our users and don’t necessarily reflect the views of First Kiss, Boche’s Baby Wear, or its team. We do not pre-screen or edit comments before they appear, and we are not responsible for any content shared by users. However, we’re always keeping an eye on things and reserve the right to remove any comments that are inappropriate, offensive, or violate these Terms and Conditions.
By posting a comment, you confirm that:
· You have the right to post it and all necessary permissions to do so.
· Your comment doesn’t infringe on anyone else’s intellectual property rights.
· It doesn’t contain anything harmful, offensive, unlawful, or that invades someone’s privacy.
· You’re not using the platform to advertise or promote a business or activity in a way that goes against our community rules.
Let’s keep this space kind, helpful, and respectful for all! 💖
Content Responsibility
While we’re happy for you to share and link to First Kiss, please note that we’re not responsible for any content that appears on your website. By linking to us, you agree to keep things respectful and agree to protect us from any claims that might come up because of content on your site.
Please don’t place our link on any site that includes anything offensive, illegal, or that violates someone else’s rights. Let’s keep things kind, clean, and fair for everyone! 💛
🎁 Offer Terms & Conditions
· First Kiss may update, change, pause, or end Offers at any time—without prior notice.
· Participation in this Offer is completely voluntary. You’re under no obligation to take part.
· All decisions related to selecting participants and giving rewards are at the sole discretion of First Kiss and may change without prior notice.
· If any fraudulent activity is found in an attempt to misuse the Offer, First Kiss reserves the right to disqualify that participant from receiving any benefits.
· The Offer is only valid in areas where delivery is available (based on pin code serviceability).
· In case of unexpected events (like natural disasters or unforeseen circumstances), First Kiss may withdraw the Offer without notice.
· First Kiss are not responsible for any loss, injury, or damages that may result from participating in the Offer.
· By taking part in this Offer, you agree and understand that First Kiss may need to share some of your basic details—like your name, address, and contact number—with the brand involved. By participating, you’re giving us permission to do so, so we can make sure the Offer is processed smoothly and reaches you without any issues. 💌
Thank you for being a part of the First Kiss family—and best of luck if you choose to participate! 💖
⚠️ Disclaimer
At First Kiss, we work hard to provide a smooth, reliable, and joyful shopping experience. While we do our best to keep all information on our website accurate and up to date, we can’t promise that everything will always be error-free or uninterrupted. As permitted by law, we don’t make any guarantees or warranties about the website or the services offered through it.
That said, nothing in this disclaimer limits or removes your legal rights—especially when it comes to important matters like personal injury, fraud, or any situation where the law doesn’t allow us to limit responsibility.
The limitations mentioned here apply to any kind of liability, whether it arises from a contract, negligence, or violation of a legal duty.
And because the content and services we provide on this website are free of charge, we can’t be held responsible for any loss or damage that may occur from using it.
We appreciate your trust in First Kiss and are always here to support you with kindness and care. 💗
Our Policies:
Hurry: Stock Moves Fast!
We work hard to keep our online inventory up-to-date, but sometimes high demand can lead to unexpected stock shortages. If an item you’ve ordered is unavailable at the time of purchase, don’t worry — we’ll go ahead and ship out the available products of your choice right away . For the missing item, our site will intimate your about product out of stock and a hassle-free refund into the original payment method will be followed. Either way, we’ll make sure your shopping experience stays smooth, transparent, and centered around your choice.
First Kiss Credits 💕✨
We’ve got a little something special just for you! Anytime there’s an extra amount from a return or change, it turns into First Kiss Credits—like a sweet surprise tucked into your account. The next time you shop, your credits will automatically do their magic at checkout, so you save without lifting a finger. It’s our way of saying: your money stays with you, always. 💌💖
Shipping and other Charges:
Your shipping fee is calculated right at checkout, taking into account the size, weight, and destination of your order. The full shipping amount will be added to your bill when you place the order.Shipping costs and Sales tax is already included in the prices you see on our website. The amount you pay is exactly what’s displayed, with no hidden fees. We believe in transparency, so you always know what you're paying for. The amount displayed at checkout is the final and complete shipping cost — no hidden fees, no surprises.
Tracking Notifications
The moment your order leaves our warehouse, we’ll send you a tracking link via email and SMS. You can open this link at any time to watch your parcel move through every checkpoint—pickup, transit hubs, and the last‑mile run to your doorstep—using the most recent scans uploaded by our shipping partner,And if anything slows down and delivery is delayed, do not worry, we’ve got your back. Just let our customer care team know, and our friendly support team will step in right away—coordinating with the courier and keeping you informed until your order arrives safe at your doorstep. Because shopping with us isn’t just about the products—it’s about feeling cared for, every step of the journey.
Returns & Exchange Policy
At First Kiss, your satisfaction is our priority. That’s why we offer an easy and flexible return and exchange policy for most items — simply check the product page for the applicable return/exchange period.
You are free to try on your purchase, but please make sure the item remains unused, with all original tags, packaging, and Seal Tag (if provided) intact and returned within 3 days from the receipt of product.
Return Methods
🏠 Free Pickup
- Available in most locations.
- Our delivery partner will pick up the item and may do a quick quality check.
- Free return only available : “damaged / wrong items received” only.
- Once approved, a refund will be processed through bank within 7 -10 business days and will be only in the original payment method.If original payment method is unavailable ,the same will be transferred to First kiss credit.
📦 Self-Ship
- If pickup isn't available at your address.
- You can courier the item to us, and we’ll reimburse your shipping cost as First Kiss Credits only. (after verifying your courier receipt and item condition).
If choosing self-ship option, pls return your product by sending it to return processing facilities listed below. Make sure to dispatch the return only to the correct address provided. Returns sent to any other location will not be accepted or processed and will be considered a sale.
Exchange Options
- Exchange is available for:
- Different sizes of the same item, or
- A completely different product (higher or lower in value).
- It’s free, subject to availability and pin code serviceability.
- Our agent will deliver the new item and collect the original in one visit so that you can still enjoy a comfortable shopping.
Failed pick-up :
· We make up to three attempts to pick up the item. If the pickup is unsuccessful after the third attempt, the request will be marked as failed. You may initiate a new return request, provided the item still meets the return criteria and falls within the specified return/exchange period (as mentioned on the product details page). For further assistance, please contact our customer care team.
Warranty & Return Policy – First Kiss.
We accept warranty claims within 6 months from the date of delivery.Customers are responsible for return shipping costs on warranty-related claims.After our team inspects the returned item, we will either issue a replacement or provide a refund, if applicable.
Customer care Service :
At First Kiss, your happiness means everything to us. If something isn’t quite right with your order, we’re here to make it right—just reach out to our caring customer support team at [+ phone number here]. While all return and refund requests are reviewed carefully and must meet our policy guidelines, we promise to handle each case with fairness and understanding, but retain full authority to decline returns or refunds that do not comply with our policy. Our goal is to make sure you feel valued and supported every step of the way..